If you registered a Lasting or Enduring Power of Attorney before March 2017 then you may be entitled to claim a partial refund

You can get part of your application fee back if you applied to register a power attorney from 1 April 2013 to 31 March 2017.

This applies to lasting powers of attorney (LPA) and enduring powers of attorney (EPA).

You can only claim a refund if you made the power of attorney in England or Wales.

How much you’ll get

How much you get depends on when you paid the fees. You’ll also get 0.5% interest.

You can still claim a refund even if you don’t know when you paid the fees.

When you paid the fee

April to September 2013
October 2013 to March 2014
April 2014 to March 2015
April 2015 to March 2016
April 2016 to March 2017
You’ll get half the refund if you paid a reduced fee (‘remission’).

Refund for each power of attorney

How to claim

It takes about 10 minutes to claim online.

You’ll need the donor’s UK bank account number and sort code.

You must claim by phone if:

  • the donor doesn’t have a UK bank account
  • the donor has died
  • you’re a court-appointed deputyYou can also claim by phone if you don’t have a computer or can’t use one easily.

Claim by phone
Contact the Refunds Helpline.

Refunds Helpline
Email: poarefunds@justice.gsi.gov.uk
Telephone: 0300 456 0300 (choose option 6)
Textphone: 0115 934 2778
Monday, Tuesday, Thursday, Friday 9am to 5pm
Wednesday 10am to 5pm
Find out about call charges

After you’ve claimed

It takes up to 12 weeks for your claim to be processed.

If your claim is approved, the refund will be paid to the donor’s bank account.

You can appeal a decision if your claim is rejected – contact the Refunds Helpline.

If you need assistance with this, please feel free to contact our Private Client Team on 01730 265111.

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